What to Do If You Have a Power Cut at Home
Last updated: 3 August 2025
Step 1: Check If It's a Local Issue or a Wider Outage
First, check whether the power cut is affecting just your home or others in the area. Look outside to see if nearby houses have lights, or check your fuse box to rule out a tripped circuit or blown fuse.
Step 2: Report the Power Cut
Call 105 (free from any phone) to report the outage and get updates. This service connects you to your local electricity network operator. You can also check their website for live updates on known issues.
Step 3: Turn Off Electrical Appliances
Unplug or switch off appliances like cookers, irons, and heaters to prevent damage or hazards when the power comes back on. Leave one light on so you’ll know when power is restored.
Step 4: Use Torches, Not Candles
Use battery-powered torches instead of candles, which can pose a fire risk — especially during longer outages or if you leave them unattended.
Step 5: Keep Fridge and Freezer Doors Closed
Fridges and freezers can keep food cold for several hours without power if the doors remain closed. Try not to open them unless necessary.
Step 6: Stay Warm and Safe
Layer up with blankets and extra clothing. If it’s cold and safe to do so, gather in one room to conserve warmth. Avoid using gas ovens for heating.
How to Prepare for Future Power Cuts
- Keep a torch and spare batteries in an accessible place
- Charge power banks and phones regularly
- Have basic supplies like water, non-perishable food, and blankets
- Register with your electricity provider for priority support if you're vulnerable